1. What’s included in my rental order?

Your rental includes use of marquee lights for up to 8 hours. We deliver, setup & breakdown our lights within the agreed  upon contracted schedule. We provide the extension cords, tape to tape down extensions & a rack for two level displays (if ordered).

2. When is my deposit & final payment due?

Specific pricing is discussed at the time of inquiry based on your individual needs/requests. We book up fast, so we require a deposit of 50% of your total in order to reserve your date & time for setup & pickup. The remaining 50% is due 14 days before your event. All of this information will be included in your invoice. Please note, deposits are non-refundable.

3. Can I move/change my marquee light setup?

The marquee light set up CANNOT be moved or rearranged after the So Lit team has set up for customer safety & to prevent damage to our marquee lights. All setups require an onsite approval by an event contact person so we know you are satisfied with the arrangement prior to us leaving. If you can't be there early, we can send pictures for approval.

4. Do you offer a customer pickup option?

No. Our marquee lights are custom & are heavy. That could potentially be a safety hazard when lifting, transporting & setting them up. Leave it to us!

5. Can the lights be used outdoors?

Yes, with the exception of high wind, rain, or snow.  All situations will be reviewed for approval. We require the customer to have a backup indoor area if the original outdoor area is not approved or if weather does not permit. If you do not have access to power outdoors, our letters and symbols may still be used unlit (this is only recommended for daytime events) or we can  provide a generator to light them up with no outdoor power source needed.

6. What if I need to reschedule or the weather is non-permitting?

We do require customers to have a backup indoor area. If paid in full & needing to reschedule, we offer a complimentary reschedule within 90 days. Refunds will not be issued for any weather related issues (wind, snow, rain) if there is no indoor backup venue on contract. Please note, all deposits are non-refundable. 

7. Do the marquee lights require a special type of outlet/voltage?

No, the marquee lights require access to a standard 3 prong outlet. We are not responsible for insufficient, damaged, or broken power sources from your venue, home, or building.

8. How far do you travel?

We provide lights to metro-Detroit & its surrounding areas. We’re more than happy to discuss your needs & confirm our availability. 

9. What are the dimensions of the lights?

Our letters are 3 ft tall, 6 inches deep & range from 1-2.5 ft wide. Our symbols vary in height & width but we can discuss the details at the time of your inquiry. Our mini words: MRS & THE are 18 in tall; SWEET is written in cursive with letters ranging from approximately 8-20 inches tall. Our numbers (0-9) are 4 ft tall, 6 inches deep & range from 1-2.5 ft wide.

10. What kind of bulbs do you use?

We use warm white shatterproof LED bulbs. They are never hot to the touch, are energy efficient & will brighten up any event!

Colored bulbs are available for an additional charge of $30 for the first 5 letters/symbols plus an additional $5 per letter over the first 5 letters ordered. Please inquire about availability of colored bulbs with our specialist at the time of your order since our colored bulbs are limited.

11. Can I buy the marquee lights?

No, our lights are only available for rent at this time.